Frequently Asked Questions
Quick answers to common questions
How do I book a session?
Simply browse our tutors, select your preferred tutor, choose a time slot, and complete the booking. You'll receive a confirmation email with all the session details.
What payment methods do you accept?
We accept all major credit cards, debit cards, and PayPal. All transactions are secure and encrypted.
Can I cancel or reschedule a session?
Yes! You can cancel or reschedule up to 24 hours before your session without any penalty.
How do I become a tutor?
Click on "Become a Tutor" and complete the application form. Our team will review your application and get back to you within 3-5 business days.
Is my personal information secure?
Absolutely! We use industry-standard encryption and security measures to protect your personal information and payment details.
What if I'm not satisfied with a session?
We have a satisfaction guarantee. If you're not happy with your session, contact our support team within 24 hours and we'll make it right.
Still have questions?
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